Process
What is Order Fulfillment
The phrase “Order Fulfillment” can be deceivingly simple-sounding. In reality, Order Fulfillment is far from being a simple, single, cohesive process.
Rather, the order fulfillment encompasses many intertwined processes that involve product procuring, vendor/supplier/manufacturer selection, supply chain, inventory management, receiving, preparing outgoing shipments, shipping, providing after-sales service, process refunds/returns, good record-keeping for accounting purposes and so much more.
We handle all these and more. No job is too small or too big for us. Regardless of the size of your operation, we can handle all order fulfillment needs for you.
Our AI-backed decision support system helps us determine the most efficient way to ship your order. Once shipped, we provide you and the customer with the tracking information so you can track your shipment in real-time.
We have also negotiated ultra-low shipping rates with all major carriers, and you get to enjoy additional savings on every shipment we handle on your behalf.
Our state-of-the-art storage facility and order fulfillment centers will ensure all your orders are fulfilled as efficiently and as quickly as possible.
Why Choose Our Order Fulfillment Services?
How Important is Order Fulfillment?
Accuracy and speed are the essence of order fulfillment success. As long as your customers are getting their orders quickly and just as advertised, you will stand a chance to win their repeat business. Any deviation from that will cost you.
Customers can try products out at brick and mortar stores, if they decide to buy, they can get it immediately without waiting. As an online retailer, you do not have this luxury. All you can do is offer the next best thing – lighting fast shipment and competitive pricing.
By partnering with Votalink Fulfillment Solution, even small mom-and-pop businesses can compete with the retail giants. You can provide your customers with the same shopping experiences as big-name online retailers.
Order fulfillment can be a very cumbersome process, involving a multitude of smaller tasks. In order to effectively fulfill orders, you will need to establish a facility, pay for infrastructure, ongoing maintenance, other overheads, hire and train a workforce, retain staff, pay an insurance premium, meet other legal obligations and other associated expenses will quickly add up. These costs are often entry prohibitive for most startups.
However, you can bypass all these red-tapes by partnering with Votalink Fulfillment Solution. We have everything you need to run an efficient order fulfillment center. There’s no upfront investment or ongoing expenses that you need to worry about. You will only pay as you use. No long-term commitment is necessary. Welcome to the new age of Order Fulfillment!
How Do We Retain Customers?
We have a proven track record of successfully running order fulfillment for many retail businesses. We boast one of the best customer retention rates in the industry and we have achieved that by consistently offering the best service at the most reasonable price possible.
We strive to deliver the same, superior experience with every order that we fulfill. Our order fulfillment accuracy is near perfect while we offer the fastest order processing and fulfillment money can buy.
DID YOU KNOW?
Do you believe your business has untapped potential? If you do, let Votalink Fulfillment Solution come in, analyze your business and consult on how to make most of it. We can help expand, improve your return on invested capital (ROIC) and help analyze the business model.
Sonia Syngal
CEO – Old Navy
I would like to thank Transportation Services, Inc. for all the support in speeding things up. I can’t thank you enough for your great service during our promotions. Transportation Services, Inc. has done a fantastic job of supporting Old Navy. Errors have been virtually inexistent. If you ever need to ship overseas, count on the help of these fulfillment experts.
CUSTOMER SERVICE
Votalink Fulfillment Solution takes great pride in the after-sales service, customer support and customer satisfaction. If you have a question or need help with an order, feel free to reach out to us. Our customer service team works round the clock to ensure your business and your customers are well taken care of. We can be reached via phone, email, online chat or our internal ticket system (you need to be a customer with an active subscription to be able to use the internal ticket system).
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